Policy and Other Information

LESSONS and SCHOOL TERMS Groups of lessons are provided, usually during the school term.
PAYMENT OF FEES Fees are pre-paid for a group of lessons. Monies are to be paid, and in my account, by time of the first lesson.
PAYMENT METHOD Payment is by direct bank transfer.
STUDENT UNABLE TO ATTEND THE LESSON FOR ANY REASON In these circumstances, please let me know ASAP and the lesson will be provided online via Facetime, Zoom or similar. If pre-payment has been made for 5 or more lessons (e.g. a 10 lesson school term) and the student absolutely can't do the lesson online, a maximum of one makeup lesson will be provided at the teacher's discretion during the term, or at the latest during the following school holidays.
CANCELLATION OF LESSON BY THE TEACHER If for any reason the teacher needs to cancel a lesson, a refund, makeup lesson, or future credit for that lesson will be given, so long as the student has pre-paid for that lesson.
HEALTH PRACTICES - Please do not attend the face to face lesson if unwell.
LESSON STARTING TIME Please arrive promptly at the arranged lesson time, as a full lesson’s duration cannot be guaranteed if you are late. However, if you are running late, please let me know.
IF A STUDENT DECIDES TO DISCONTINUE LESSONS All pre-paid lessons are non-refundable.

Other Information

FOR NEW STUDENTS - My goal is for the student to make good progress, so I require all students to do regular practice, e.g. 5 practices per week. Also it is important that a parent or family member supervises/ensures the student does these practices. There is strong evidence that parental involvement is highly beneficial. Having a good quality keyboard with touch sensitivity and weighted keys is essential.
BOOKS/TEACHING RESOURCES Various resources such as piano method books, other sheet music, theory books are usually required in lessons. The student or parent bears the cost of these resources. I may be able to provide assistance in purchasing these resources.
EXAMS I encourage students to sit exams if appropriate. I charge an admin fee of $30 for entering students into exams in addition to the exam fee charged by the exam body.
OTHER:
- Please ensure that children are not left unattended for longer than 10 minutes after the lesson. I can't guarantee supervision outside of the lesson time.
- If you have any allergies or medical conditions I should be aware of, please let me know.
- I am a Blue Card holder.