OPENING HOURS

Mondays to Thursdays

10am - 9pm

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ADDRESS

Grub Mountain Music Studio

Morialta St

Mansfield Qld 4122

 

BUSINESS DETAILS

Business name: Grant Arnold

ABN: 42819435628

 

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© 2019 Grant Arnold

Policy and Other Information

Policy - piano lessons

 

  • COST PER LESSON $34 for half an hour, $46 for 45 minutes, and $57 for one hour. These rates are current as of July 1, 2019.

  • LESSONS and SCHOOL TERMS Lessons generally follow the school term, but this can vary depending on the student. I sometimes teach during school holidays and give details of this prior to the relevant period.

  • WHEN DO I PAY? Payments are pre-paid and usually cover a school term. Monies are paid before, or by the time of, the first lesson of the term.

  • HOW DO I PAY? Payment is by cash or direct bank transfer.

  • WHAT HAPPENS IF LESSONS NEED TO BE CANCELLED BY THE STUDENT? If a lesson needs to be cancelled, please let me know at least 24 hours in advance. If this notice is given, I will reschedule within the same term up to a maximum of 2 lessons per 10 lesson term if a convenient timeslot can be found. If less than 24 hours notice is given, and the late cancellation is due to serious illness or some other situation that could not possibly have been anticipated, I will endeavour to reschedule up to the limits previously mentioned so long as a convenient timeslot can be found. If the late cancellation is due to other factors, the lesson would be forfeited.

  • WHAT IF THE TEACHER IS UNAVAILABLE FOR A LESSON? If for any reason the teacher needs to cancel a lesson, a refund, reschedule or future credit for that lesson will be given, so long as the student has pre-paid.

  • LESSON STARTING TIME Please arrive promptly at the arranged lesson time, as a full lesson’s duration cannot be guaranteed if you are late. However, if you are running late, please let me know.

  • WHAT HAPPENS IF I HAVE TO DROP OFF MY CHILD EARLY OR PICK THEM UP LATE? Please ensure that children are not left unattended for long periods before or after the lesson. It is quite acceptable for children to arrive a short time before the lesson, or leave a short time after, but I cannot be responsible for children left unattended by carers for longer periods.

  • WHAT IF I DECIDE TO DISCONTINUE? Refund of fees already paid will be given if the student decides to cease piano lessons (applies to unused lessons only). Again 24 hours notice before an upcoming lesson is required to be refunded that lesson’s cost.

 

Other Information - Piano

 

  • WHAT ABOUT BOOKS? Piano tutor books, other sheet music or theory books are normally required in lessons. The student or parent bears the cost of these resources. At appropriate times, I will purchase the necessary books and notify you of the details and cost. The student or parent is then required to reimburse me at the next lesson. 

  • OTHER:

    • Please feel free to discuss any issues or concerns with me via mobile or email. If I am teaching students when you call, I may not answer, but will get back to you ASAP.

    • If you have any allergies or medical conditions I should be aware of, please let me know.

    • I am a Blue Card holder.

Policy - voice lessons

 

  • COST PER LESSON $34 for half an hour, $46 for 45 minutes, and $57 for one hour. These rates are current as of July 1, 2019.

  • WHEN DO I PAY? Payments are pre-paid and cover a school term, or a minimum group of five lessons. Monies are paid before, or by the time of, the first lesson of the term or group of lessons.

  • HOW DO I PAY? Payment is by cash or direct bank transfer.

  • LESSONS and SCHOOL TERMS Lessons generally follow the school term, but this can vary depending on the student. I sometimes teach during school holidays and give details of this prior to the relevant period.

  • WHAT HAPPENS IF LESSONS NEED TO BE CANCELLED BY THE STUDENT? If a lesson needs to be cancelled, please let me know at least 24 hours in advance. If this notice is given, I will reschedule within the same term up to a maximum of 2 lessons per 10 lesson term if a convenient timeslot can be found. If less than 24 hours notice is given, and the late cancellation is due to serious illness or some other situation that could not possibly have been anticipated, I will endeavour to reschedule up to the limits previously mentioned so long as a convenient timeslot can be found. If the late cancellation is due to other factors, the lesson would be forfeited.

  • WHAT IF THE TEACHER IS UNAVAILABLE FOR A LESSON? If for any reason the teacher needs to cancel a lesson, a reschedule or future credit for that lesson is given if the student has pre-paid.

  • LESSON STARTING TIME Please arrive promptly at the arranged lesson time, as a full lesson’s duration cannot be guaranteed if you are late. However, if you are running late, please let me know.

  • WHAT IF I DECIDE TO DISCONTINUE? Refund of fees already paid will be given if the student decides to cease lessons (applies to unused lessons only). Again 24 hours notice before an upcoming lesson is required to be refunded that lesson’s cost.

 

Other information - Voice

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  • WHAT ABOUT RESOURCES (e.g. Backing tracks, sheet music)? Sheet music/lyrics, recordings, backing tracks or tutor books may be required. The student or parent bears the cost of resources, although the teacher may, at times, provide additional resources. I will normally purchase the resources and advise the details and cost. Reimbursement is required by the next lesson.

  • OTHER:

    • Please feel free to discuss any issues or concerns with me via mobile or email. If I am teaching students when you call, I may not answer, but will get back to you ASAP.

    • If you have any allergies or medical conditions I should be aware of, please let me know.

    • I am a Blue Card holder.