Policy and Other Information

LESSONS and SCHOOL TERMS Groups of lessons are provided, usually during the school term.
PAYMENT OF FEES Fees are pre-paid for a group of lessons. Monies are to be paid, and in my account, by time of the first lesson.
PAYMENT METHOD Payment is by direct bank transfer.
STUDENT UNABLE TO ATTEND THE LESSON FOR ANY REASON In these circumstances, please let me know ASAP and the lesson will be provided online via Zoom or similar. If pre-payment has been made for 5 or more lessons (e.g. a 10 lesson school term) and the student absolutely can't do the lesson online, a maximum of one makeup lesson will be provided at the teacher's discretion during the term or during the following school holidays.
CANCELLATION OF LESSON BY THE TEACHER If for any reason the teacher needs to cancel a lesson, a refund, makeup lesson, or future credit for that lesson will be given, so long as the student has pre-paid for that lesson.
HEALTH PRACTICES - The following are observed: hand hygiene; masks if appropriate. Please, only the student to attend in the lesson room, unless it's absolutely necessary to have someone accompany them.
LESSON STARTING TIME Please arrive promptly at the arranged lesson time, as a full lesson’s duration cannot be guaranteed if you are late. However, if you are running late, please let me know.
IF A STUDENT DECIDES TO DISCONTINUE LESSONS All pre-paid lessons are non-refundable.

Other Information

BOOKS/TEACHING RESOURCES Various resources such as piano tutor books, other sheet music, theory books and computer files are usually required in lessons. The student or parent bears the cost of these resources. I may be able to provide assistance in purchasing these resources.
OTHER:
- Please ensure that children are not left unattended before or after the lesson.
- If you have any allergies or medical conditions I should be aware of, please let me know.
- I am a Blue Card holder.